Questioning Protocol

A wonderful choice! Randi’s personal story about her family’s journey through the healthcare system was well-written and eye-opening.

About The Book

Questioning Protocol is an intimate portrait of how one mom navigates the health care maze when her teenage son’s Crohn’s Disease brings everyday life to a screeching halt. It is a healthcare solutions book from a mom’s perspective. Randi Redmond Oster shares the tips, tools, and tricks from her corporate experience, engineering skills, and compassion for her son, for navigating the broken healthcare system.
* Learn how she maintains control when her healthcare crisis seems overwhelming.
* Discover how she creates a high-performing healthcare team focused on her son.
* Understand how she manipulates the hierarchy of the healthcare system to help improve her son’s care.
* See how she finds ways to feel grateful, even when her world seems upside down.

Readers say

” A wonderful choice! Randi’s personal story about her family’s journey through the healthcare system was well-written and eye-opening. “
5/5

Amazon reviewer

” I could not put this book down! We have all had health scares but when your child is ill, it becomes even more frightening. “
5/5

Amazon Reviewer

Free preview

Don’t take our word for it. Read the first few pages and see if you want to go ahead.

Randi Redmond Oster

About the Author

Randi Redmond Oster is the award-winning author of the Questioning Protocol, which helps patients navigate the healthcare system and medical professionals understand the patient perspective. Randi spent the first 18 years of her career in GE working on complex aerospace systems and building profitable financial services businesses. The skills gained in GE empowered her to effectively navigate the healthcare system and find opportunities for process improvements, as she advocated for her chronically ill son in the hospital. She is a Malcolm Baldrige Examiner focusing on healthcare and a leading speaker on healthcare reform, shared decision making, and patient engagement. www.helpme-health.com

Questioning Protocol

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