Questioning Protocol is an intimate portrait of how one mom navigates the health care maze when her teenage son’s Crohn’s Disease brings everyday life to a screeching halt. It is a healthcare solutions book from a mom’s perspective. Randi Redmond Oster shares the tips, tools, and tricks from her corporate experience, engineering skills, and compassion for her son, for navigating the broken healthcare system.
* Learn how she maintains control when her healthcare crisis seems overwhelming.
* Discover how she creates a high-performing healthcare team focused on her son.
* Understand how she manipulates the hierarchy of the healthcare system to help improve her son’s care.
* See how she finds ways to feel grateful, even when her world seems upside down.